Appliance Care All problem guides

Problem Guides / LG

LG Washing Machine UE / uE – Unbalanced Load

Pause the cycle and redistribute clothes evenly. Avoid washing one bulky item alone and confirm the washer is level. Repeated UE errors with balanced loads may need suspension or installation checks.

What you can safely check

Pause the cycle and redistribute clothes evenly. Avoid washing one bulky item alone and confirm the washer is level. Repeated UE errors with balanced loads may need suspension or installation checks.

Model-specific note: Error-code meanings can differ by model, region and machine type. Confirm the code in the manufacturer manual before ordering parts or assuming a component has failed.

When to request a technician

Request an inspection if basic checks do not resolve the issue, the code returns, the machine trips power, leaks internally, or the drum will not turn. A displayed code identifies a condition; it does not by itself prove which part has failed.

Call Appliance Care More problem guides

Related LG troubleshooting guides

IE / 1E – Water Inlet

The washer is not filling quickly enough. Check the water tap, inlet hose and accessible inlet filter. If water supply is normal but the code returns, the inlet valve or water-level sensing system may need testing.

Read troubleshooting guide

OE – Drain Error

The washer is not draining. Check for a kinked drain hose and clean the drain filter if your model has a user-accessible filter. A persistent fault may involve the drain pump or wiring.

Read troubleshooting guide

dE – Door Error

Check that clothing is not caught in the door and close it firmly. If the door is closed but the error remains, the door lock or its circuit may need service.

Read troubleshooting guide

LE – Motor Lock

The drum may be unable to rotate. Reduce an overloaded load and check that the drum is not obstructed. If LE returns, stop repeated restarts and have the motor, rotor or sensor system checked.

Read troubleshooting guide

PE – Water-Level Sensor

The water-level sensing system may not be reading correctly. A power reset may be tried once if the manual permits; if the code returns, professional diagnosis is recommended.

Read troubleshooting guide

FE – Overfill

The machine has detected an overfill condition. Turn off the water supply and power if safe. If water continues entering while switched off, keep the tap closed and request service.

Read troubleshooting guide

Not Draining

Check the drain hose and user-accessible filter according to the manual. Persistent failure may involve the drain pump or control system.

Read troubleshooting guide

Not Spinning

Redistribute the load, check that the washer is level and avoid overloading. If the drum still will not spin, the drive or control system may need inspection.

Read troubleshooting guide

Noise or Vibration

Check level installation, load balance and transport bolts on a recently installed front-loader. Loud new mechanical noise needs inspection.

Read troubleshooting guide